The last few months have been a really exciting time here at us. The new laboratory is finally finished and it has made a dramatic difference to the way we run the business. Before the lab, nickel plating jobs often took up to 2 weeks to complete, because we had to send samples off for testing before returning them to the customer.
But now we have a brand new lab and we can do this testing in-house, which has reduced our lead time to 24 hours! It really is a massive improvement on the turnaround time of our work, and in turn benefits customers a great deal too.
Quality Director Paul Allen said, “The lab is a fantastic step for us. Not only can we reduce offsite costs for testing, we can offer our customers a much faster service. Completed metal plating jobs would often have to wait to be dispatched until the required test results and paperwork had been completed by a third party laboratory. Now that we do the necessary testing in-house, our service is so much quicker. So far, our customers are very happy!”
The new lab has the facilities to perform all the tests that verify hardness, phosphorus levels and diffusion layers. We have also invested in a Mitutoyo Micro Hardness Tester and we use colour metrics to measure the phosphorus levels of diffused nickel.
If you have a project that requires a fast turnaround for your plating needs – we can meet them! For more information about our new laboratory and the positive impact it will have on your metal plating order, please call our phone number or email firstname.lastname@example.org.